Terms of Service

Terms of Service

These Terms of Service ("Terms") govern the use of services provided on the website https://prodigma.co/, operated by Prodigma Teknoloji A.Ş. ("Company"). By accessing and using the website, you agree to these Terms. If you do not agree with these Terms, you should not use the website.

1. Scope of Services

Prodigma provides 3D printing services, print supply, and related consultancy services. Orders placed through the website are tailored to customer requests and are processed according to the specified terms.

2. User Obligations

When using the website, you agree to adhere to the following rules:
  • Comply with all applicable laws and regulations.
  • Do not provide misleading, false, or inaccurate information.
  • Do not prevent other users from using the website.
  • Do not engage in any activities that may compromise the security of the website (e.g., spreading viruses, malware, hacking attempts).
  • Use Prodigma’s services for non-commercial, personal purposes only.

3. Account Creation

To access certain services on the website, you may need to create a user account. By creating an account, you agree to the following:
  • You are responsible for ensuring that your account information is accurate, complete, and up-to-date.
  • You are solely responsible for protecting your account credentials and maintaining the security of your account.
  • You accept full responsibility for all activities that occur under your account.

4. Intellectual Property Rights

All content provided by Prodigma, including text, graphics, logos, button icons, images, videos, and software, is the property of Prodigma or its licensors and is protected by intellectual property laws. Unauthorized use, reproduction, distribution, or modification of these materials is prohibited.

5. Privacy

Prodigma processes and protects users' personal information in accordance with its Privacy Policy. For more information on how your personal data is collected, processed, and protected, please refer to our Privacy Policy.

6. Orders and Payment

Users are responsible for providing accurate and up-to-date information for orders placed through the website. Prodigma reserves the right to accept or reject any order at its discretion. Payments for products and services must be made through the methods specified at the time of order. Prodigma reserves the right to change prices and payment terms, but such changes will only apply to future orders.

7. Return and Cancellation Policy

Users are responsible for reviewing Prodigma’s return and cancellation policies before placing any orders. Customized 3D printed products may not be eligible for return or cancellation. Return and cancellation requests will be evaluated based on the specific terms and process of the product or service in question.

8. Limitation of Liability

Prodigma is not liable for the following:
  • No guarantee is made that the website will function uninterrupted or error-free.
  • Prodigma is not responsible for any loss of data, loss of profits, or indirect or direct damages arising from the use of the website.
  • Prodigma assumes no responsibility for unauthorized access to the website or users' personal data by third parties.

9. Changes to Services and Terms

Prodigma reserves the right to make changes to its services, products, or these Terms at any time. Any changes will take effect once published on the website. It is the user's responsibility to stay informed about these changes.

10. Governing Law and Jurisdiction

These Terms of Service are governed by the laws of the Republic of Turkey, and any disputes arising from these Terms will be resolved in the Istanbul Courts.

11. Contact

For any questions regarding these Terms of Service or the services provided on our website, you can contact us at:
  • İkitelli OSB Mah. Mutfakçılar M12 Blok Sk. No:50 Başakşehir/İstanbul
  • Email: info@prodigma.co